General FAQ

What is Dekko?

Dekko is a secure, cloud-based communication platform providing file storage with powerful sharing capability, document approval and messaging. Running on Microsoft Azure, it is appropriate for both consumers and B2B/B2C. It is free from spam and phishing, prevents leaks and misaddressing, has fully verified send and receive, an audit trail and user and group based security policies. Dekko runs in a web browser and uses TOTP for 2FA.

 

How is my communication and data secured?

Dekko uses end-to-end encryption for all items in transit, at rest and at work. Unlike other common communication platforms, we do not hold the keys to your data. Encryption is individual-based meaning that data passing through the network cannot be decrypted using information on the servers. The encryption and decryption process can only occur on the user’s device, and this is why no one else – including advertisers, hackers, or even Dekko’s creators or Microsoft Azure administrators – can see your data. It is impossible to hijack a Dekko account and pretend to be someone that you are not without knowing the user’s password, and even then you can be protected by optional two-factor authentication.


How is Dekko different to other communication platforms?

 

Dekko is designed as a business-oriented solution, that provides secure file sharing, secure document approval, secure mail and secure chat as a single platform. End-to-end encryption means even Dekko can never read your data, and we don’t want to. Dekko relies on engineering solutions to provide privacy – not anonymity or secrecy. Dekko combines the security of popular privacy tools and the functionality of commonly used sharing tools in a package that is easy to implement, use and manage, providing a solution that is suitable for highly sensitive communication, content sharing and document approval.
Security is also managed completely transparently to users and administrators.

 

Dekko automatically handles all key management during registration and sharing and user are never required to opt in to security, nor are they able to opt out. Sharing securely on Dekko is very straightforward – users simply log in and send a message or file and no steps are required to secure any content.